Thank you for shopping and interesting with our brand Beettlamp at www.beettlamp.com
You can return a non-personalized product for up to 30 days from the date you purchased it.
If the refund request is made outside of the 30 days from date or purchase,Beettlamp cannot provide a refund.
Personalized or custom orders cannot be refunded and please note there is a 30% restocking fee for all returns/cancellations which is taken from the refunded value.
Beettlamp does not refund/pay original or return shipping costs.
Refunds will only be given out after the product that is being returned makes it back to us.
Once we are in possession of the returned item, a refund will be issued out in line with our policies.
If a lamp is returned damaged i.e scratches, cracks, not functioning, Beettlamp reserves the right to deduct refunded value to cover the existing damage.
We recommend shipping via Priority mail to insure your mail if it gets lost or damaged while in transit.
Beettlamp will not accept returns/issue refunds due to any “missing items” if more than 2 days have passed since delivery of the package.
Why do we charge a restocking fee?
While we regret the need to charge restocking fees on items that are returned to us, the costs of packing and shipping the item are real.
While we could increase our prices, on all of our items, to cover these costs on the ones that are returned, as some sellers do, we choose to keep our prices as low as
possible and only recover the cost of returns from those items that are actually returned.
While we understand your disappointment with being charged a restocking fee for this return, we also understand that maintaining
the most competitive price possible benefits the vast majority of our buyers and is possibly the reason you chose to purchase this item from us in the first place.
Again we apologize for your disappointment but hope you understand the need for the fee.